We use recyclable, nature-friendly materials in the production process. When designing our products, we are inspired by nature.
METICULOUS PACKAGING
To make you and your loved ones feel more special, we carefully package all your orders and customize them as you wish.
100% SATISFACTION
Our top priority is to ensure the satisfaction of our customers with every order we receive. We produce all our products carefully and deliver them on time.
FAST SHIPPING
We work meticulously to deliver your products to you in the fastest and safest way.
24/7 ASSISTANCE
We offer an uninterrupted end-to-end communication service before and after the order. We will answer all your questions carefully.
Frequently Asked Questions
Once you place your order, your product will be specially crafted for you and shipped within 5-7 business days. During this process, you will be informed at every stage via email. Click here for more detailed information.
All orders are shipped via FedEx, UPS, DHL
On the product page, you can enter the letters (Max 18 characters) you wish to have debossed on your product in the designated field.
Only 26 alphabet letters (A to Z) can be debossed.
You can view the dimensions of the products by clicking the "Size Guide" button on the product page.
Additionally, you can review all the features of the product in detail by clicking the "Description" button.
All products are handmade from full-grain calfskin leather produced in 100% environmentally friendly and sustainable manner.
You can send us the note you wish to include with your order by entering it in the "Add order note" field on the cart page.
To enhance the gift experience, you can order products from our "Extraordinary Gift Experience" collection, which comes with a 🎁 Special Note and Sealed Wooden Gift Box.
Of course! However, as stated in our Refund Policy, personalized products (e.g., those with name embossing) cannot be canceled or returned. If your product does not have any personalization, you can return it within the legal period of 14 days.
To request a cancellation, exchange, or return of your order, you can contact us by clicking here.
For products and benefits tailored to your corporate orders, please send an email to contact@semender.info
