About My Account
What is “My Account”?
The “My Account” section helps you with all your questions about your account, or problems using our website.
Go to our helpful FAQ page which can help you navigate through the https://semenderleathergoods.com website to your account, to view your orders and even to update your account details; such as your password and so on. We're sure that you'll be able to find the answer you're looking for.
If you have already searched the FAQ section and haven't found the answer you're looking for, you are welcome to contact our dedicated Customer Support Team. You can Contact Us or send an email to us (email response time may take up to 3 business days), one of our team members will be there at your service to assist you.
Do I need an account?
You can purchase on our website as a guest. However, it’s always advisable to have an account for your shopping.
It allows you to:
- Check the status of your current order and the order history;
- Contact Customer Support for general assistance;
- Check your shipping and payment information;
- Add an item to “My cart” so that you can purchase it in the future.
How do I complete the payment?
At Semender Leather, we accept several payment methods. You can complete your purchase with any major Credit or Debit Card provider.
All payments must be received in full prior to dispatch of goods or issuance of a coupon. In case if your payment is declined by your bank, credit card issuer, or our website, Semender Leather will not fulfill your order.
All transactions are in USD. Any major Credit or Debit Card provider will automatically convert your payment to your local currency.
How to redeem the coupon code?
- You can redeem your coupon by simply going the checkout page. There is a "Discount Code" field under the "Order Summary" section.